Frequently asked questions

Heremechanic currently operates in Bengaluru. We cover most of the city for doorstep work, and confirm your exact address when you book rather than promising a slot we cannot reach. We plan to expand to other cities.

Doorstep means a mechanic comes to your home or office with the tools and parts for the job — routine servicing, battery work, diagnostics, AC gas top-ups and minor repairs. Workshop service is for anything needing a lift, an alignment rig or a spray booth, such as clutch work, wheel alignment and denting or painting. When you book, you choose which you want, and we tell you if the job actually needs the workshop.

It depends on your car and the parts chosen, so we do not publish a single figure. You get an itemised quote before any work starts, and if the inspection turns up something extra we ask you before doing it. Nothing is charged that you have not approved.

Tell us your car, where you are and how to reach you using the form on this site. That reaches our team, who confirm the details, the price and a time with you directly. Submitting the form is a request, not a confirmed booking.

We fit OEM or equivalent-standard parts and tell you which is going into your car before we fit it. If you would prefer a specific brand or grade, say so when you book and we will quote for it.

Parts carry the manufacturer's warranty, and we stand behind the labour we perform. The specific terms depend on the job and the parts fitted, so they are stated on your quote and invoice rather than as a blanket promise here.

For workshop jobs we can arrange pickup and drop within our coverage area. Mention it when you book so we can plan the driver into the slot.

Ask for roadside assistance. A common cause is the battery, which we can test and replace where the car is standing. If it cannot be fixed on the spot, we tow it to the workshop and quote from there.

Yes — every day, including weekends. For anything that stops the car outright, such as a battery that will not turn the engine, a breakdown or a flat, call rather than message, because it is faster and we can talk you through the first few minutes. Routine work can go through the form at any hour and we will come back to you.

Three kinds. Denting and painting need a sealed booth, because dust settles into wet paint and overspray reaches other vehicles parked nearby. Wheel alignment needs a level rig carrying the car's full weight — on a sloped basement floor the readings are meaningless. And anything that requires the car to be raised, such as some suspension and exhaust work, needs a lift. Everything else is normally done at your parking bay: a full periodic service, battery testing and replacement, brake pads, diagnostics, cleaning and detailing, wipers, bulbs and puncture repair.

Do not try to restart it. Water does not compress, so turning the engine over with water in the cylinders can bend a connecting rod — a small problem becomes an engine rebuild. Have the car recovered, and have the air intake and the cylinders checked before anyone attempts to start it.